QCF Level 2 Health and Social Care Diploma Group A: Mandatory Units Knowledge Workbook Essay

hear the contrary reasons bulk communicate.People communicate to emit necessarily,feelings,ideas,ask read/write heads,sh ar experiences explain how effective converse affects every(prenominal) aspects of bind proceedEffective communication helps to fancy lymph glands needs condone why it is important to witness an souls re executeions when communicating with them hear moredescribe the components of a singular(a)istalised winment planBecause I skunk whop from the reactions how the mortal feels(happy,pain),if the psyche understand what I am assay to say,if the person is interested in conversationSHC022 demonstration to ad hominem developing in health, hearty rush or childrens and youthful peoples settings discover what is infallible for competence in give birth work intent (1.2,1.3)Identify standards that influence the direction the role is carried outThis standarts are including in health and base hitty act 1974,Moving and Hnadling Guidelines,Ha sawa,Riddor,Coshh knead out steerings to en indisputable that in-person attitudes or beliefs do not obstruct the shade of work.Treat everyone equaly)no difference in agitate,religion,race)Be able to reflect on own work activities (2.1) relieve why reflecting on make is an important way to develop knowledge, skills and practice.Reflecting on practise helps me to collect what I am doing good,where(in which areas)I need advice or more trainingBe able to have a personal development plan (3.1, 3.2)Identify sources of nominate for own knowledge and development.-Self facts of life (internet,books)-Meetings with supervisory program and more training secernate the process for agreeing a personal development plan and who should be twisting.In personal development plan should be involved suprvisor and I. For this plan I have to know what I want to learn,what my tar come outs are and update with supervisor to see how big betterment Ive done and what needs to be intensifydProfession al discussion with Assessor on SHC022Candidate hint Assessor signature SHC023Introduction to equivalence and inclusion in health, social care or childrens and young peoples settings generalize the importance of equivalence and inclusion (1.1,1.2,1.3) rationalize what is meant bya) diversity=diference(that everyone is unique and divers(prenominal))b) equality=treat the people on comparable way(and treating people in way distinguish to their needs)c) inclusion=including(inclusion is almost giving a fair chance to be include without variation)d) discrimination=wrong judgement ground on sex,religion,rase,disability(leave soulfulness out of the group because of judgement) define ways in which discrimination whitethorn deliberately or unwittingly occur in the work setting.For mannikin-bus driver wont permit wheelchair user and carer into the bus because he doesnt want to make ready the force for wheelchair-carer and client will be different religion and client will keep ba ck own festive days(of religion) just wont allow carer do restrain hers/his religion festive days let off how practices that support equality and inclusion get down the likelihood of discrimination.Be display case-to show the humans right attidude towards discrimination (for voice support wheelchair user whos discriminated by refusing see into bus)Be able to work in an inclusive way (2.1, 2.3)Identify legislation, codes of practice and organisational polices and performances (where these exist) relating to equality, diversity, discrimination and rights in own role.-Disability discrepancy Act-Human Rights Act 1998-Employment equality regulations 2003-Special education need and disability act 2000-The sex discrimination Act 1975Describe how to guide on exception discrimination in a way that promotes change.action=do something when I see discrimination and not to ignore it question it=ask why and discus itBe able to access information, advice and support some diversity, equa lity and inclusion (3.1)Describe situations in which additional information, advice and support about diversity, equality and inclusion whitethorn be needed. at that places different methods of obtaining information on diversity,equality and inclusion. -goverment web site (list of all actual legislations to harbor the rights of individuals -age UK group (can supply materials to pass by out to client )I may need this informations to help client who is pursuit advise on divorceicular take or if I am trying to obtain information in drift to support clientSHC024Introduction to work of care in health, social care or childrens and young peoples settings. take in the implication of tariff of care (1.1, 1.2)Define the term obligation of careDuty of care is certificate of indebtedness towards the person I look after(in meaning to keep the person expert and off from hurt)Describe how the indebtedness of care affects own work.Duty of care means it is my part of my job to keep m e and my client ripe so I am adjacent all security rules to keep everything safe and if theres any sensitive changes ,training or update I take up the new rulesUnderstand support easy for addressing dilemmas that may become about duty of care (2.1, 2.2)Describe dilemmas that may arise between the duty of care and an individuals rights.The client knows what she/he is doing.Its clients right to conciliate about own life purge if I disagree with clients choise and I have to respect that (for example what is healthy to eat,what activities client wants to do) Explain where to get additional support and advice about how to resolve such dilemmas.I am seeking support and advice from my supervisor or from short letter. Way how to avoid conflicts because of this dilemmas is to make sure individual is aware of the consequences jockey how to move to complaints (3.1, 3.2)Describe how to respond to complaints-respond the complaining ASAP-acknowledge mistake-speak about different views o n what happened-explaining situation for both sides and appologyIdentify the of import points of agreed procedures for discourse complaints- charactered and documented procedure-complaint is listened to and respected-procedure is clear-it may have formal and informal optionsHSC024Principles of safeguarding and tri bute in health and social care complete how to recognise signs of hollo ( 1.1, 1.2, 1.3)Define the following lineaments of depravea) Physical abuse-if someone bodilyy harm other(a) personb) intimate abuse-forcing into unwanted sex tintc) Emotional/psychological abuse-doing harm with words-if someone behave on way that emotionally attack other persond) Financial abuse-using persons gold,property or other semiprecious things without this persnons knowing(unauthorised,illegal use)e) Institutional abuse-abuse chance in care homes,hospitalscan be any or combination of these discriminatory abuse,financial,neglect,physical,emotional,sexual abusef) Self neglect-when pe rson neglect ownself(basic needs,personal hygiene)g) Neglect by others-passive for of abuse(for example carer should provide care for client but carer doesnt give client an fitting caredo not change dirty linen,catheters) Identify the signs and /symptoms associated with each type of abuse.-physicalbrurses,scratches,change behavior-sexualbrurses,scratches in genital area,change demeanour-emotinalchanging behaviour-financialthe affected person doesnt know where are the money dissapearing -neglectaffected person will shown lacl of personal hygiene,health problems,dirthy clothsDescribe factors that may contribute to an individual being more vulnerable to abuse.-if the individual has comunication difficulties,is socialy isolated,is depended on other persons helpKnow how to respond to pretend or alleged abuse (2.1, 2.2, 2.3)Explain the actions to take if there are suspicions that an individual is being abused.I have master copy duty to report any wetnessed or surmise abuse to my supe rvisor or to the office.this information is refered to social services and it musst be assessedExplain the actions to take if an individual alleges that they are being abused.-let the person speak-ask undefendable questions(those where is no possible to answer yes or no) -dont ask leading questions-take every allegattion austerely- conform to and inform supervisor and officeIdentify ways to ensure that proof of abuse is preserved.-make a written record of conversation(date,time on it)-ensure written records are unploughed in safe place(bills,letters,medication records,bank statements) -record any physical signs of abuse on body(bruising,cuts)-not tidy anything up(wait for police)Understand the national and local context of safeguarding and protection from abuse (3.1, 3.2, 3.3, 3.4,)Identify national polices and local systems that relate to safeguarding and protection from abuse.-human rights act 1998-equality act 2000-social servicesExplain the roles of different agencies in sa feguarding and protectingindividuals from abuse.-work together to prevent and protect adults from risk of abuse -support people to make their own choises-investigated actual or suspected abuse and neglectIdentify reports into serious failures to protect individuals from abuse.For example-if I am witness of abuse and I drug abuse report it-if agency will get report of abuse from carer and wont take an adequate acction -if I as a witness of active abuse call police and the police wont show upIdentify sources of information and advice about own role in safeguarding and protecting individuals from abuse.Supervisor-safe guarding courseslocal safe guarding team-social servicesindependent safeguarding authorityUnderstand ways to reduce the likelihood of abuse (4.1, 4.2)Explain how the likelihood of abuse may be reduced bya) work with person centred values-encourage in contact with community,support to build up self self-relianceb) encouraging active participation-coopretaion with admin istration for disabled people(be part of disabled comunity)c) promoting superior and rights-by supporting with choises(places where to go for trips),accept the individuals right for own decision but supporting to make sure client is safeExplain the importance of an fond complaints procedure for reducing the likelihood of abuse.Know how to recognise and report grievous practices ( 5.1, 5.2, 5.3)Describe unsafe practices that may affect the well-being of individuals-not safe practise during moving and handling-incorect use of equipment-not disposing of waste properlyExplain the actions to take id unsure practices have been identified.-inform supervisor-write records of what is wrong + guidenceDescribe the action to take if suspected abuse or unsafe practices have been reported but naught has been done in response.Keep insurance coverage in case of abuse(report to supervisor,office again) call police(as nil has been done foe change and the situaton may cause harm of client)